Realmers,
From April 24th to May 5th, you’ll notice Remnant of the Void showing up more often across the Realm… Yes, that’s your cue!
What’s going on?
Void portals are becoming easier to find, and a bit friendlier to run (don’t tell the Void we said that).
- In the Realm, Remnant of the Void portals will spawn at 17% and 33% Realm Score
- In the Parasite Chamber, there’s a 25% chance for a Remnant of the Void portal to drop after defeating the boss
And once you’re inside:
- Bosses are weaker
- Minions are weaker
- Overall, a slightly less terrifying Void experience
About inventory and disconnect issues
Following yesterday’s server restart and the first iteration of the “Account in Use” improvements, we detected increased instability for some players and issues affecting inventory items (such as items reverting or going missing).
Note: according to our records and player reports, only a portion of the player base has been affected by these issues.
We’ve since applied a fix without requiring a restart (soft push). We’re currently monitoring its impact and will continue making adjustments as needed.
We’re sorry for the inconvenience this caused.
If you were affected, please contact Support and include:
- Account name
- Character affected
- Time of the issue
- Instance (Realm or dungeon)
- Items lost
- A short description of what happened
- Video evidence if available
Our support team will review each case individually.
You can submit a ticket here:
https://support.decagames.com/hc/en-us/requests/new?ticket_form_id=4405565771549
Thanks for sticking with us, and good luck out there :bingusmunch: