Realmers,
We have deployed a fix for the missing markers issue that has been affecting several dungeons, including O3 and Moonlight Village.
Character Revives
We know this issue has caused unfair deaths.
Separately, an issue with low opacity (nearly invisible) enemies, mainly in Lost Halls and Spectral Penitentiary, was introduced with Tuesday’s release. This has already been fixed as of March 26, 2026.
We’ll also honor character revive requests for deaths caused by this low opacity (nearly invisible) enemies issue.
If you lost a character because of this, we’ll restore it.
To request a revive:
- Submit a ticket to our support team
- Briefly explain what happened
- Include class, items and the approximate time of the incident. This is very important to help speed up the process.
- No video or extra proof needed
You can submit your request here:
https://support.decagames.com/hc/en-us/requests/new?ticket_form_id=4405565771549
Important:
You have until Sunday March 29th at 11:59pm CET to submit your request.
We will only review revive requests within this window.
Compensation
A compensation pack is available for all players and can be claimed for free in the in-game shop (details below)
This compensation pack will also be active until Sunday March 29th at 11:59pm CET.
Thank you so much for your patience, Realmers!